william sonoma tablecloth

The first positive review is for a step-stool! They sent him a new pair. What to do w/artwork? Perhaps if you "play politician" and say you bought it, it says you can wash and you did and it bled omitting every other detail. You have to be so wary of products. You would think a store like WS would be interested in keeping the customer happy. Is it still available at WS? This cloth has been used infrequently and looked like new until I washed it. If you've had it for less then 6 months, I would telephone the closest store, not the online Customer Service number, and speak to the store manager. The first person I talked to immediately handed me off to a supervisor (fwiw, I took the position that I was disappointed. When I posted about it on a twitter I got a response within a few hours and it was resolved the next day. I'll live with the karmic consequences of that and have no worries about it at all. I speak with my wallet. Just be prepared for disappointment. I set them the first time with a vinegar rinse, which helps. I was deeply disappointed in their attitude and policy of making it impossible to speak with a supervisor and disinterest in correcting a problem they created. Should I try to pursue a better resolution or just let it go? All used for at least a year or so. The washing instructions were something along the lines of "machine wash in warm water." Land's End return story: My BIL can be quirky (trying to find a nicer word than "jerk") sometimes. I would post a picture of the ruined tablecloth to their twitter feed and Facebook account. Guess I'll have to re-read all the tips on how to set the colors, or send it to the cleaners. I say take it back into the store (with the receipt). It has been scientifically shown to be twice as breathable as cotton and therefore sleeps about half as humid and a few degrees cooler. I'm surprised it's care label says 'warm' water because so often they specify 'cold', but if it does say 'warm' I would bring it to the store and show them if you've removed the care label and to the best of your recollection it said 'warm' I would just happily accept their 15% offer My vote is to take a deep breath, order a new one with the 15% discount, get them to waive the shipping and enjoy the new table cloth. lukkirish, I think you distilled my argument nicely: whether it's six months or four years, the table cloth is labeled as washable and it's not. When that is done then coordinate the three areas with a unifying color and a choice to two accents color so the area can be seen as one total designed room.. Theses are just some inspiration ideas; I think you should work on coordinating the entire kitchen breakfast area and the great room. How much did you pay for it? THE LATEST TRENDS IN MODERN HOUSE DESIGN AND DECORATING. I shop a lot at WS". Although, I will say I got results with option 2 because I did not have an option 3 since mine was an online order and there was no brick and mortar. The customer service supervisor I spoke to didn't mention that my dry cleaning it had anything to do with the stability of the dye. So, if you feel at all uncertain, wait and see what other designers add to this thread. Because the tablecloth is outside the warranty period, their only offer was to give me 15% off a new one. Buy a new one, then return the one that bled with the new receipt. After four years, several uses, several drycleanings and a wash, I would call it a day and move on. It will raise the ceiling and will give the kitchen a newer look. Get the home you want without blowing your budget, using these Realtor-tested strategies, Take your kitchen up a notch even if it will never reach top-of-the-line, with these cheap and easy decorating ideas, A True Design & Build Company | Greater London & Berkshire, Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists, Color Commitment Issues? I just repeated that I was disappointed that the tablecloth didn't perform up to W-S standards). Until I washed the tablecloth, it looked brand new. Recognizing the value of the do-it-yourself movement of the last several years, trendir.com is inspired by unique yet replicable ideas. I don't have the matching napkins. I think it is reasonable to review the product and take it to store management then headquarters. How long have you had the tablecloth? I had an issue with my first purchase with one retailer whose products I often hear referenced on this forum. I think I'll give Twitter a shot. Side story: Talk about returning! Just Throw In a Pillow, Houzz Tour: Rustic Modern Luxury in the Sonoma Wine Country, 40 Must-Haves for the Kitchen: A Gift Guide for Cooks, Inherited Pieces: Embrace the Approach That Works for You, Kitchen of the Week: Drab and Dysfunctional to Radiant in Minnesota, Elements of Style: A Passion for Pineapples, Guest Picks: Loving Linen All Over the Home, Tips for Winning a Bidding War in a Hot Home Market, The Cure for Houzz Envy: Kitchen Touches Anyone Can Do, Color issues. Perhaps I could make an appeal that way. It bled horribly. I used them to run out in the morning to the backyard with my dog. Ten years? I just went to their site to look at the reviews and a 15% coupon popped up. They're just not colorfast. Make sure you include @williamssonomoa #fail. Set your tableware on this Williams-Sonoma Botanical Bee Tablecloth, which features a vintage-style print of busy bees buzzing around blossoms, with a sunny yellow border. Tomorrow, I'll give some effort to writing a coherent email to the CEO and brand President as suggested by NSM. Required fields are marked *. The fact that some people didn't encounter this problem, including OP with another table cloth, may indicate that it's a bad lot. My napkins are W-S solid gold napkins that used to match the leaves in the border. I'd take the discount and ask for free shipping on top of it. I know because I'm not only personally involvedIf you wish to learn more, please feel free to contact us or visit our website at cozyearth.com! Gmarows, I don't allow another's behavior to alter my principles, so if WS, or any retailer, refuses to stand "behind their product", I don't justify my lying to get a better outcome. I just looked at the reviews for this product. I didnt try to return it, however, just figured they would all be the same. As long as the tag says machine washable -- they should refund your money. btw, it would cost me more to drive to the closest W-S than it would cost to buy a new one. Ordinarily, I had the cloth dry cleaned because it is a pain to iron. You could cut into the wall if you want them deeper, but they will hold a lot no matter what the depth. violetwest, I appreciate you tip, but the care instructions should include instructions for setting the color if that is necessary. I will post a negative review of the tablecloth on W-S, but not until it is dead certain that they are not going to make this right. Our bamboo bedding has been recognized worldwide as a near-perfect solution for those who suffer from Hot flashes, night sweats, and allergies. Did you give them too much information? I told the customer service rep that I didn't remember but I thought it was a couple of years. Like the true whole story? I don't know how you can say that it isn't washable. If they make it right, I will stay silent on the issue. Obviously, the store is assuming that you will accept their offer and be done with it because it's a hassle to pursue it. I'm not going to lie to W-S to get them to do what is right. Nevertheless, this is the FIRST time it has been washed. If it were me, I'd consider copying the link to this thread and telling them this is the first of many avenues I will be discussing Williams Sonoma on; that it's just the beginning. Finish your tabletop with some fresh fruit and flowers, and youve got a feast for all the senses! I like what you have done so far! I know you are frustrated with the performance of the cloth, so you might take it into a store and see if they will help you. If I had initially washed the tablecloth and it bled, it would have been covered under the W-S warranty. After reading about your table cloth, I might have a problem trusting S&W products in the futurenot sure I'll go back there to shop. (Plus it's the right thing to do.). The honey bee tableware and bee tablecloth by Williams-Sonoma is causing quite a buzz! Williams-Sonoma has tightened up their return policy recently, so I'm not sure how much satisfaction you will get by trying to return or exchange the tablecloth in a store. Christi, on behalf of Thos. if it is cotton, don't you think the cleaners washed it too?? Discussing the issue here has been cathartic. Forever? I assume your MIL wants the table protected when it's being used and not just as a general rule. Sometimes I get all caught up in the principle of something and need to consider the price tag for all my stress. I'm doubtful that I used it more than twice a year. That surprised me, I'm certain I've not used it more than 6 or 7 times. I agree with Maddielee. I called first to speak to a manager. Not only is it marked washable when it's not, it's something they are obviously aware of and haven't changed. I tell the cleaners to dry clean not wash. How long is "standing behind" your product extended after purchase? He told me to come in, no problem! Take a napkin with you to demonstrate how much the color changed. Phone calls were going nowhere and making me irate. If not, the dry cleaning solvents may have made the dye unstable in water. I live too far from a W-S store to go there in person. Baker, Hello community! Your options seem to be 1. eat it 2. post all over social media and to sites like Pi$$ed Off Consumer 3. I called W-S customer service. Irregardless as to whether it's six months or four years, the table cloth is labeled as washable and it's not. On the other hand I would agree that the dining set is a bit cluttery looking.I would choose faux leather or fabric upholstered chairs in a fun color to modernized the look. even tho it was a pain, i was pleased with their prompt pick up and sending of new sets-- and it was a small pain compared to having to pack up and bring something back to the store! I agree with Nini. Those people either got a totally different tablecloth or have a much lower tolerance for wrinkles than I have. You've done a wonderful job of putting different things together in a way that's cozy and welcoming -- it's a home to be proud of. Last resort, it can't hurt to try the same tactic on S & W. Their product was faulty, they know it and are basically lying about it. Houzz Pro: One simple solution for contractors and design pros, Hi Carol -- I just wanted to say that it's a delight working with you. I wonder if that is what some of these stores are counting on, with their more and more frequent total disregard for good customer service and lack of regard in standing behind the products they sell. I have to say I'm surprised how many say to just lie to resolve the problem. If they make it right, I'd praise their customer service. Thank goodness I didn't wash them when I washed the cloth. I worked at WS for a couple of years a while back before the policy change. How LONG have you had it? Cant match this furniture with accent colors or curtain. If I were you, I'd send one more letter, then I'd be done with WS. I have no idea if the cleaners washed it or dry cleaned it. We work tirelessly and hands-on to employ new, more sustainable, and softer bedding. I bought a navy and red tablecloth from WS several years ago that was of similar design, which was supposed to be machine washable. As an official representative of Cozy Earth I have to correct @mrsstem's comment. If that's the case, you can keep placemats and even chargers and coasters handy (is that a buffet to the right of the table where they can be stored?) Your email address will not be published. The formerly-gold leaves are now a putrid peach. 2022 trendir.com - All Rights Reserved|Privacy PolicyContact. well, you could order a new one and then return the old one as if it were the new one, ruined by washing, still under warranty. I could go on and on. My sweet sister, who knew how unhappy I was about the tablecloth, bought me the one below today! If they make it right, I will stay silent on the issue." I don't have the receipt. Your email address will not be published. if it's over 6 months old, I'd take the loss and consider it a learning experience. Return over half used soap bottles. Does the care label on the tablecloth say you can dry clean it? I once told Moen that I belonged to a very large forum platform for baths and kitchens and was going to advise the "thousands and thousands" of people about the issue of my faucet and the response I received from Moen. I agree with Maddielee. I just returned a pair of Sporto duck booties to Macy's. And when they ask when you bought it, say "not that long ago -- I can't really remember the date. Don't know if dry cleaning would have had an effect. I think if they had even offered to split the cost with me (50% off a new one), I wouldn't be so annoyed. I'm beat. Not everyone was trying to take advantage of the old policy of course, but I guess it was enough to make them reconsider. See link here. Isn't it lovely when the generosity of another comes at just the right moment? If you have any doubts or if you would prefer to have wicker, then continue to look around for something that's a "perfect fit" for your dining room. I certainly would not compromise my principles for a $60 tablecloth, particularly one that is at least 2 years old. If possible, I would go with option 3. Also, they did offer a 6 month warranty. I have an issue with a Wiliams Sonoma tablecloth that I use maybe twice a year. It bled like crazy the very first time I laundered it, even though it was a cold water wash. Thanks for the reminder to praise when retailers do right. If she washes it and it bleeds, the store should be willing to compensate her with a replacement or refund. 15% off is frankly insulting.I am always getting emails for codes for that much off!! I was asked how long I had owned the cloth. I hope you're happy with the idea of Parsons chairs -- you certainly don't want to invest in new chairs and not be happy with them! For a big helping of sweet style at teatime check out this honey bee inspired tableware collection at Williams-Sonoma. 90 inch round tablecloths are not easy to come by, but I probably won't be buying them from Williams Sonoma again. I washed it in cool water. You have a beautiful room! They decided that it might be best to do the right thing. I'm surprised they didn't replace or refund regardless of the longer time period. I asked the supervisor who offered me 15% to take it to the next level and she told me there was no next level. Four years? It doesn't surprise me in the bit that so many people are willing to lie. I can understand retailers trying to protect themselves from people who behave as ceezceez noted, but I think this is a different situation. It was a cream background with autumn leaves. That is just really disappointing that they don't stand by their products. You don't need to go big or permanent to go bold with color in your rooms; you only need to master the easy art of the toss, Beautiful textures, materials and artisan pieces highlight this dreamy neutral-hued home, When to Cover a Table and When to Leave it Bare, How you remember and honor loved ones through heirlooms is your decision alone, Clunky storage and lackluster floors get nixed in favor of open shelves, plaid vinyl and an effective kitchen work triangle, See the many ways you can infuse your home with tropical-fruit-inspired decor, Charmingly rumpled or ironed smooth, these linen finds from napkins to curtains bring casual elegance to rooms, Cash isnt always king in a bidding war. When you are ready, wash it as per instructions, and then bring to the cleaners for pressing. Maybe the warmer water will rinse out some of the discoloration. I did tell the company I was going to pursue it through all social media outlets, on FB, Twitter, Blog, BBB, Forums, etc. Even though I consider myself a scrupulous person, I have NO problem stretching the truth (or outright lying) if I feel corporate America is refusing to do the right thing. In minutes I had someone bending over backwards to fulfill my needs. But because I babied it (and myself) and had it dry cleaned, the defect didn't show up until it was out of the warranty period. Excellent point, Oly! So, if I had used it and washed it every day and on the 29th day it failed, they'd take it back. If it were me, I might show up with it at one of their stores, say it was a gift and I don't have the receipt, but it says it's washable and obviously is NOT!

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